Privacy Policy

1. Information We Collect

ThoughtVox Riders collects only the minimum information required to deliver joyful bike lessons. This includes parent or guardian name, email address, phone number, child’s age and riding ability, and payment details processed securely through trusted gateways. We never collect unnecessary personal data.

2. How We Use Your Data

Your information is used strictly to schedule lessons, process payments, send class reminders, and improve our programs. We do not sell or rent any data to third parties. Anonymized analytics help us understand community engagement and refine our teaching approach.

3. Cookies & Tracking

Essential cookies keep the site functional, including theme preference and login sessions. Optional analytics cookies help measure site performance. You control these choices through our cookie banner. No tracking cookies are placed without explicit consent.

4. Children’s Privacy

Because ThoughtVox Riders primarily serves children, we are especially careful. We collect only the information necessary for lessons and require verified parental consent. We never display or share any child’s personal information publicly. All records are stored securely and accessible only to authorized instructors and administrators.

5. Your Rights

Parents and guardians may request access to, correction of, or deletion of their family’s data at any time. Email us at [email protected] with “Data Request” in the subject line. We respond within 10 business days.

6. Data Security & Retention

All data is encrypted in transit and at rest. Records are retained only as long as necessary for legal, operational, or safety reasons and then securely deleted.

7. Contact Us

If you have questions about this policy, please reach out:

+1 (415) 915-2048
[email protected]